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Electronic correspondence flow in the company: How to avoid administrative chaos
by Szymon Lagowski
03 March 2025
3 min
Reading Time: 3 minutes

Every company, regardless of size, struggles with the challenge of managing the flow of documents and information. Sectors such as retail, finance and logistics are particularly affected by inefficient communication and outdated methods of processing correspondence. Traditional methods, based on paper documents, emails or spreadsheets, lead to administrative chaos, delays and errors. The lack of centralization of documents results in their loss, the need to process the same information multiple times and burdening employees with routine tasks. Some call it a "huge", others a "snare"

In the era of digitalization, more and more companies are implementing electronic document flow to automate processes, increase transparency and improve team work efficiency. Modern systems enable efficient documentation management, eliminating manual errors and saving time. It is worth taking a closer look at the consequences of communication chaos and the solutions offered by digitalization. Is it possible to achieve the status of a modern enterprise without a large IT department?

Consequences of communication chaos in companies

Ineffective communication and lack of consistent procedures lead to work disorganization and measurable financial losses. These losses are not visible at first glance – simply “KPIs not delivered”. An example? In companies, there are often situations in which invoices are sent to the wrong departments, causing delays in payments and problems with suppliers. Similar complications occur when the same requests for proposals are sent multiple times or when business trips are incorrectly settled.

Lack of clear procedures can lead to serious operational errors, such as incorrect payroll calculations, duplicate orders, or improper resource allocation. In addition, uncontrolled information flows can lead to internal conflicts – if the system does not allow for transparent leave management, key employees may plan absences at the same time, which affects project implementation. Operational efficiency decreases and frustration increases. Sound familiar?

What are no-code platforms and why are they gaining popularity?

No-code platforms are innovative tools that enable the creation of business applications without the need to involve programmers. Thanks to intuitive interfaces, users can design and implement solutions tailored to their needs, which shortens the implementation time and reduces the costs of software development. The popularity of these technologies results from their flexibility and the speed of implementing changes. The effect? ​​Companies are rapidly adapting to changing market conditions.

Benefits of implementing no-code:

  • Faster and cheaper implementation of new IT solutions,
  • No need to involve a programming team,
  • Easy integration with existing systems,
  • The ability to adapt the application to the changing needs of the company.

With no-code technology, organizations can eliminate manual processes and speed up decision-making. Today, when the data-driven approach is at the forefront, optimizing processes that can be automated is key. An employee is needed where creative thinking and building relationships are necessary. Everything else can be – and should be – simplified. 

Case study: How did a large retail chain improve document management?

One of the best examples of effective digitalization of administrative processes is the implementation of electronic document flow in one of the largest retail chains in Poland. Before implementing the new system, the company had to manage documents for 15 employees using Excel spreadsheets and paper documents. This led to numerous errors in the settlement of delegations and bonuses and extended the time for accepting applications.

Thanks to the implementation of the no-code platform and solutions from Qalcwise, it was possible to create an integrated system that automated the management of leaves, delegations, remuneration and voucher orders. This solution eliminated the need for manual document handling, and integration with Google Cloud and HR and accounting systems ensured a consistent data flow.

"Let's not be afraid of agile solutions. Thanks to no-code technology, companies can quickly implement innovative solutions, eliminating technical barriers. These are no longer the times when significant resources were needed to improve processes, creating new infrastructure. Using our platform in the case of such a large retail chain allowed for shortening the time of document processing and reducing the number of accounting errors. This shows how important digitization is in eliminating administrative chaos and improving efficiency.” – says Przemysław Fura, Digital Marketing Manager at Qalcwise.

Thanks to the digitalization of document flow, the company has noted a significant improvement in operational efficiency. The time of application acceptance has been shortened, control over administrative processes has increased, and the number of incorrectly completed documents has significantly decreased. Gains and losses are often visible only after the introduction of automation. Only then do we notice how many threads have been missing somewhere in everyday activities.

 How to prepare your company for the implementation of electronic document flow?

To implement effectively electronic document circulation, the company should:

  • Analyze current processes and identify areas requiring optimization,
  • Choose the no-code platform that best suits your needs,
  • Train employees to use the new system,
  • Monitor implementation effects and regularly adapt solutions to changing needs.

Companies that properly plan and implement electronic document flow can count on significant improvements in operational efficiency, cost reductions, and increased transparency of administrative processes. Learn more about how automating routine tasks can increase your company's productivity. Check out our DEMO version or schedule a meeting with our expert!

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